Returns & Refunds
Unsatisfied with your online purchase? No problem, we will happily refund or exchange your product for you.
- Fill in the following form with your reason for returning in the Comments/Questions section and a member of our team will reach out to you within 1-2 business days.
- Once we receive your item, a refund will be initiated immediately. Refunds will be issued in the same form as the original payment and to the original credit card. Depending on your financial institution this may take up to 10 business days.
Accessories may be returned within 15 days of purchase. Items that have damaged or missing packaging may be subject to a restocking fee.
- Due to hygienic reasons; earphones, vacuums, masks, pillows, blankets, and any other wearable accessories are non-refundable.
- Return shipping costs are the responsibility of the purchaser.
If any promotional discount was applied at the time of purchase you will not receive a refund or credit for the value of the discount. Instead, the refund or credit will be applied only to the actual amount paid at time of purchase.