Shipping & Delivery
- Free shipping is available on all orders that meet a $50 minimum before discounts and/or taxes.
- The estimated order processing time is 2-3 business days before we hand off your order to a shipping partner. Please be aware, our shipping partners are experiencing COVID-19 delays which may result in extended delivery times.
- Online orders ship within Canada using Canada Post and Purolator.
- We are able to ship to PO Boxes. Please ensure that you select "Residential/Apt & PO Boxes: Canada Post Expedited Parcel ETA is approximately 2-8 Business Days when submitting your order.
- After your order has been processed you will receive a shipping confirmation email with the tracking numbers(s).
- The estimated delivery for free shipping is between 2-8 business days.
- The estimated delivery for Canada Post Expedited Parcel is between 2-8 business days.
- The estimated delivery for Purolator Ground is between 2-6 business days.
- Can I cancel an order once the order has been placed? We work hard to get all orders processed as quickly as possible. Once an order has been placed you cannot cancel your order. If you need to return any items please wait until you receive the shipment and then visit our Returns & Refunds page.
- Can I add items to an existing order? Items cannot be added to an existing order once it has been confirmed. If you would like additional items, please place a new order.
- Can I change my shipping address after my order has been placed? Shipping addresses may be updated (not in all cases). Please visit our Contact Us page for assistance.